Understanding if You Can Use Your Quench Machine During a Boil Advisory

If your municipal water service has issued a "boil advisory", you might be wondering if it's safe to use your Quench machine. While our advanced filtration systems are designed to significantly reduce many contaminants, they are not designed to remove all types of bacteria or viruses that can cause a "boil advisory". Therefore, during a "boil advisory", we recommend not using your Quench machine until the advisory has been lifted. If you have any questions or concerns, our customer service team is here to provide more information. If you need further assistance, please submit our contact form. A dedicated customer care representative will reach out to you promptly.