If your Quench water system is dispensing water slowly or not dispensing water at all, there are a few potential causes. It could be due to a blocked spigot, low water pressure, a problem with the water supply, or an issue with the system itself. Start by checking if the water supply is turned on and the system is properly plugged in. If the problem persists, please turn off your system or submit a request on the customer portal by clicking here to help ensure optimal water quality.
Alternatively, you can get in contact with our service team by calling 888-554-2782. They will guide you through the necessary steps or schedule a service visit if needed.
1. Select “Service Request”
2. Select “I need to Request a Service Appointment”
3. Select “Water Dispensing Slowly” or “No Water” depending on the issue you are experiencing
4. Select the unit that needs service
5. Please provide a description of the issue then select Save & Continue
6. Please provide a preferred schedule availability then select Save & Continue
7. Please provide an additional onsite contact then select Save & Continue
8. Review the inputted information & select Submit
