Addressing Damaged or Missing Cups

In case of any issues with your cup order, such as damage or non-delivery, we're here to help. Please refer to the confirmation email you received upon placing your order - it includes a dedicated contact number for such issues. Our customer service team will assist in resolving your problem promptly and effectively. If you need further assistance, please click here, and a customer service representative will assist shortly.

  1. Select “Coffee/Consumable Order”

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  2. Select “I have an issue with my delivery”

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  3. Select the issue you are facing

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  4. Write your order number, describe the issue, and select “Save and Continue”

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  5. Select “Submit”

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Talk to a Quench Representative - 888-554-2782

STILL NEED HELP?