Understanding past due balance on your invoice
A past due balance on your invoice indicates a payment that's late or not yet made. If your payment was sent after the due date, your current invoice might have been generated before the payment was processed. However, if you have concerns or questions about your balance, our Customer Care Representatives are always ready to assist. Submit your query here and we'll help sort things out.
1. Select “Support Request”
2. Select “Billing”
3. Select “Question about my Invoice”
4. Select the Quench Invoice Number, Write Your Question, and “Save and Continue”
5. Select “Submit”
Talk to a Quench Customer Service Representative at 888-554-2782