Understanding the Presence of Black Specs in Your Quench Water

If you notice black specs in your Quench water, there's usually no need to worry. These specs are typically activated carbon particles from the water filtration system. While they might look concerning, they are harmless to consume. However, if you notice an excessive amount of black specs or if they persist over time, it's a good idea to contact our customer service team. We can help identify the cause and provide a solution, ensuring you have clean, clear, and great-tasting water. If you need further assistance, please submit our contact form. A dedicated customer care representative will reach out to you promptly.